Boxes and Arrows has a great article on the use of narrative to guide clients through the discussion and approval of wireframes for a Rich Internet Apps (RIA--deeply interactive websites with Ajax, Flex, etc.).
Business Problem:
The client, an industry leader in commercial and residential fencing and related products, wanted to update their web-based application used to perform key operational tasks. It was a big project, and as with all big projects, business and technical requirements were abundant. The client was also adamantly committed to and expected the highest levels of usability and user experience possible, under the ever-so-typical time and cost constraints.
Solution:
Non-RIAs could satisfactorily accomplish most of the application’s requirements. However, we realized that building a rich internet application was the only way to reach the expected level of usability and user experience. The strategy to enhance usability and experience was twofold: improving feedback and response time, and contextually guiding users through tasks – perfect for RIAs.
Extensive discussion, strategic analysis, PowerPoint client slides, and other examples included.
[via Boxes and Arrows]
Posted by johndanseven at May 10, 2006 10:32 PM