The vast majority of sites I come across have some very easy to fix problems. While I do have some usability experience, and have had quite a bit of “face time” with users, I’m not a usability expert by any stretch. What I am is a user of Web sites myself and a good observer who has seen quite a bit of actual user frustration. Here are some things almost every “business” site could do to make their site easier for me, as well as your “typical” user, to use.Most of the advice is good, general, commonsense observation ("don't launch new windows unless there's a good reason to do so").
I think we probably could have done without the "the web is like sex" metaphor, which is probably only appropriate if you're the sort of nineteen-year-old suburban male who listens to Blink 182...). Note to Asterisk: Reread the tip that says, "Don't get too clever."
[via asterisk*]
Posted by johndan at November 30, 2003 04:15 PM
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